Shipping & returns

Shipping:

Woof Wear can deliver to the following countries:-

Mainland United Kingdom
Northern Ireland

We use a courier company so your order is fully tracked and delivered swiftly. You will be advised of a delivery time and date which can be changed if you wish. Please note that if you choose the option to ‘leave in a safe place’ that our couriers will not take responsibility for any loss of your package, once its been delivered.

Delivery charges are as follows:-

Zone 1 – Mainland UK - £5.99
Zone 2 – Highlands, Islands and Northern Ireland - £14.99

Unfortunately we are unable to ship to the Channel Islands.

Orders are usually despatched within one working day. Delivery is 1 to 2 working days if in Zone 1, Zone 2 is 2 to 3 working days.

Returns:

Purchased the wrong size or changed your mind? No problem, you can return the item to us within 30 days of receiving your order.

The item must be in a clean and resalable condition with all original packing and hang tags and returned to us at your expense. A full refund (excluding delivery charges) will be made within 14 days of receipt of returned goods.

Please refer to your sales order confirmation email for details on how to return your item to us.